Frequently Asked Questions

Looking for more details about the Library’s phased reopening plans? Browse the FAQs below or send us a note.

Can I request and checkout items from the library at this time?

Yes! You may request items on our website or by calling the library during our scheduled open hours. Items will be pulled and placed on hold. You will receive a notification via your usual method when your requested items are ready to pick up. If you have questions regarding holds you have placed, you can ask a library staff member by chatting with us on our website or calling the library during open hours.

Please note that we have reduced staffing in our buildings for safe social distancing. Pulling your requests may take a little longer than usual, and we appreciate your patience. Also, please note that we are not receiving delivery services from the other libraries right now.

How will I check out items I have placed on hold?

We are offering curbside and drive-thru window pickup at this time. When you arrive, a staff person will locate your held items, check them out to you, place them in a bag, and deliver them to your vehicle. Our staff will be wearing masks for your safety; we encourage you to do the same.

While you’re at the library, use the book drops to return items. Returned items will be quarantined for a minimum of 4 days prior to being checked in and made available to other patrons.

Can I return materials now?

Although nothing is due until June 15, you may return materials at any time in the library dropbox at each library. For the safety of patrons and staff, please do not hand your returns to a staff member. Returns should only be placed in the library dropbox.

Once materials are returned they will be quarantined for 4 days, so you may see that your items remain checked out to your account for at least 4 days following your return. As always, we have no late fees on any of our materials!

Is the library accepting donations at this time?

We are unable to accept donated items at this time. To find out other ways to support the library, connect with the Friends of the Delaware County District Library.

Will there be a Summer Reading Club this year?

Yes! Our Summer Reading Club logs for tracking time read over the summer will be available on our website to print at home and in our Check It Out newsletter, which will be available for pickup at any of our branches or may have arrived in your mailbox at home. Check our website soon for more information about prize pickup once you complete your reading log!

Will there be programs this summer?

We are offering virtual programs this summer that include family storytimes each week, school-age and teen presentations, and occasional adult offerings. Check our website events calendar, YouTube page, and Facebook page for offerings.

The Delaware County District Library serves as the public information provider for our community, using traditional and innovative technology to encourage curiosity, free inquiry, and lifelong learning in a friendly environment.

Delaware County Alert Level ORANGE.Walkthrough Browsing is Open.